Privacy Policy for Pocket Aromas
Effective Date: April 3rd, 2025
This Privacy Policy describes how Pocket Aromas ("we," "us," or "our") collects, uses, and shares information about you when you visit our website www.pocket-aromas.com (the "Site") or use our online retail services. We are based in California and are committed to complying with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
1. Information We Collect
We collect information from you directly, automatically, and from third parties.
Information You Provide Directly:
Account Information: When you create an account, we collect your name, email address, password, and contact information.
Order Information: When you place an order, we collect your shipping address, billing address, payment information, and product selections.
Communication Information: When you contact us for customer support or inquiries, we collect your name, email address, and any information you provide in your communication.
Marketing Information: If you subscribe to our newsletter or marketing communications, we collect your email address and preferences.
Reviews and Feedback: If you provide product reviews or feedback, we collect your name and the content of your review.
Information We Collect Automatically:
Device Information: We collect information about your device, including your IP address, browser type, operating system, and device identifiers.
Usage Information: We collect information about your interactions with our Site, including pages visited, products viewed, and search queries.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activity.
Information We Collect from Third Parties:
Payment Processors: We receive payment information from our payment processors to process your orders.
Shipping Carriers: We receive shipping information from our shipping carriers to track and deliver your orders.
Analytics Providers: We use third-party analytics providers to collect and analyze information about Site usage.
Marketing and Advertising Partners: We may receive information from marketing and advertising partners to provide targeted advertising.
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders.
To create and manage your account.
To provide customer support and respond to your inquiries.
To send you marketing communications, if you have opted in.
To improve our Site and services.
To personalize your shopping experience.
To prevent fraud and protect our business.
To comply with legal obligations.
To perform analytics.
3. Sharing Your Information
We may share your information with the following third parties:
Service Providers: We share information with service providers who assist us with payment processing, shipping, marketing, and analytics.
Shipping Carriers: We share your shipping address with shipping carriers to deliver your orders.
Business Partners: We may share information with business partners for marketing and advertising purposes, with your consent.
Legal Authorities: We may share information with legal authorities when required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.
4. Your Rights Under the CCPA
If you are a California resident, you have the following rights under the CCPA:
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You have the right to request that we delete your personal information.
Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. (We do not sell your personal information in the traditional sense. However, in some cases targeted advertisments could be considered a sale under the CCPA, and we will honor opt-out requests).
Right to Non-Discrimination: You have the right to not be discriminated against for exercising your CCPA rights.
How to Exercise Your Rights:
To exercise your CCPA rights, please contact us at:
Email: [Your Support Email Address]
Phone: [Your Phone Number]
Mailing Address: [Your Store Physical Address]
We will verify your identity before processing your request.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [guilbeljr89@gmail.com]
Phone: [626-236-0854]
Mailing Address: [15526 Chase St Apt 5, North Hills, CA 91343]